Cost-Justifying Usability: An Update for the Internet Age

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With advice from the experts on how to justify time and money spent on usability, this second edition is a fresh and important contribution to the growing literature on HCI management. The book's focus is on providing information on how to analyze and project the return on investment of usability of all types of products, and how to quantify the costs and projected benefits.

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Cost-Justifying Usability: An Update for the Internet Age
2005, Morgan Kaufmann Publishers, Amsterdam, Netherlands

ISBN-13: 9780120958115

2nd edition

Trade paperback

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