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This is Service Design Doing
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Designing Your Life: How to Build a Well-Lived, Joyful Life
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Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
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Spontaneous Evolution: Our Positive Future (and a Way to Get There from Here)
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100 Things Every Designer Needs to Know about People
Starting at $18.07
This is Service Design Thinking: Basics, Tools, Cases
Starting at $19.95