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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

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Drawing from more than 20 case studies -- including Mobil, CIGNA, and AT&T Canada -- the authors illustrate how pioneering companies have created an entirely new performance management framework, one that puts strategy at the center of critical management processes and systems.

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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
2000, Harvard Business Review Press, Boston, MA

ISBN-13: 9781578512508

Hardcover

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