$10 Off | Limited-Time Offer. Get the code »

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

by

The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are famous.

loading
  • Book Details
  • Seller
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
2015, Brilliance Audio

ISBN-13: 9781480595866

MP3 format

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
2015, Brilliance Audio

ISBN-13: 9781480595828

Audiobook CD

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
2008, McGraw-Hill Education, New York, NY

ISBN-13: 9780071548335

Hardcover

Filter Results
Shipping
Item Condition
Seller Rating
Other Options
Change Currency