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Sludge: What Stops Us from Getting Things Done and What to Do about It

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"A short manifesto on sludge, the goo that gums up the works of people working through various public and private systems, and why/how it should be reduced"--

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Sludge: What Stops Us from Getting Things Done and What to Do about It
2021, MIT Press

ISBN-13: 9780262045780

Hardcover

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