Quality Without Tears: The Art of Hassle-Free Management

by

Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.

loading
  • Book Details
  • Seller
Quality Without Tears: The Art of Hassle-Free Management
1984, McGraw-Hill Companies

ISBN-13: 9780070145306

Hardcover

Filter Results
Shipping
Item Condition
Seller Rating
Other Options
Change Currency