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Quality Is Still Free: Making Quality Certain in Uncertain Times

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In this total update of his classic, quality guru Philip Crosby revisits and ultimately reaffirms the thinking he introduced in the tradition-shattering Quality Is Free, which has sold nearly 1.7 million copies and has been translated into dozens of languages. Quality Is Still Free offers readers the opportunity to adopt Crosby's penetrating insights for their own enormous benefit. Illustrations.

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Quality Is Still Free: Making Quality Certain in Uncertain Times
1995, McGraw-Hill Companies, New York, NY

ISBN-13: 9780070145320

Hardcover

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