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Perfect Phrases for Managers and Supervisors: Hundreds of Ready-To-Use Phrases for Overcoming Any Management Situation

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Offers a crash course in communication skills for the workplace. Filled with sample scripts for typical scenarios, and several 'PowerPhrases', this book gives you the tools you need to establish your role as a leader - and achieve your goals with your coworkers' support. It helps you learn how to choose the right words at the right time.

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Perfect Phrases for Managers and Supervisors: Hundreds of Ready-To-Use Phrases for Overcoming Any Management Situation
2010, McGraw-Hill Education, New York, NY

ISBN-13: 9780071742313

2nd Revised, Updated edition

Trade paperback

Perfect Phrases for Managers and Supervisors: Hundreds of Ready-To-Use Phrases for Any Management Situation
2004, McGraw-Hill Companies, New York, NY

ISBN-13: 9780071452168

Trade paperback

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