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Organizational Excellence: Introduction to Total Quality

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A comprehensive, practical look at how to become an effective quality manager and decision maker with a focus on improving the quality of people, processes, products, and the work environment on a continual basis. KEY TOPICS: The Total Quality Approach to Quality Management: Achieving Organizational Excellence; Quality and Global Competitiveness; Strategic Management: Planning and Execution for Competitive Advantage; Quality Management, Ethics, and Corporate Social Responsibility; Partnering and Strategic Alliances; ...

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Organizational Excellence: Introduction to Total Quality
2015, Pearson, Upper Saddle River

ISBN-13: 9780133791853

8th Revised edition


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