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ManageFirst: Customer Service with Pencil/Paper Exam


Appropriate for Customer Service, Front of the House, or Dining Room Management courses within Culinary Arts and Hospitality Management departments. NEW! Exam Prep Guides for The ManageFirst (TM) Program - An exam prep guide is available for each one of the ten ManageFirst (TM) titles. Contents Include: Test taking strategies Practice exam questions written to the NRAEF test item writing guidelines Explanations for answers with remediation to the competency guides Glossary of key terms A brief competency guide ...

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ManageFirst: Customer Service with Pencil/Paper Exam
2006, Pearson

ISBN-13: 9780132283816


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