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ManageFirst: Customer Service with Pencil/Paper Exam

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Appropriate for Customer Service, Front of the House, or Dining Room Management courses within Culinary Arts and Hospitality Management departments. NEW! Exam Prep Guides for The ManageFirst (TM) Program - An exam prep guide is available for each one of the ten ManageFirst (TM) titles. Contents Include: Test taking strategies Practice exam questions written to the NRAEF test item writing guidelines Explanations for answers with remediation to the competency guides Glossary of key terms A brief competency guide ...

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ManageFirst: Customer Service with Pencil/Paper Exam
2006, Pearson

ISBN-13: 9780132283816

Paperback

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