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Follow the Yellow Brick Road: Learning to Give, Take, and Use Instructions

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Designed with the same innovative format that made Information Anxiety so influential, this lively, user-friendly guide to instructions reveals how they work--and all too often, don't. With special emphasis on the workplace, where we give and take most of our daily instructions, Wurman shows just how necessary a skill instruction is.

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Follow the Yellow Brick Road: Learning to Give, Take, and Use Instructions
1991, Bantam Books, New York, NY

ISBN-13: 9780553074253

Hardcover

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