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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone

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THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone
2006, McGraw-Hill Companies, New York, NY

ISBN-13: 9780071463331

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Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone
2003, McGraw-Hill Education, New York, NY

ISBN-13: 9780071416412

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